Job Openings

Business Development Representative

  

Part Time / Hourly plus Commission

Toyota of Portsmouth is looking for talented and outgoing individuals for our BDC/ Internet Sales department.

BDC/Internet Sales Representatives will be responsible for handling incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls).  BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.


Job Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
  • Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
  • Maintain an ongoing customer database to capture repeat business
  • Schedule appointments with interested buyers for test drives and delivery of vehicles
  • Disclosing terms of sales with consumers and reviewing sales with dealership management

Job Requirements:

The ideal candidate has customer service and/or a general sales background of some sort, is a hard working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.

  • Previous customer service experience
  • Previous call center and/or Internet sales experience a plus
  • Sales experience is a plus, NOT required
  • Vinsolutions CRM experience a plus
  • Requires strong communication skills in order to work most effectively with customers
  • Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-
  • Excellent follow through and follow up skills
  • Great work environment
  • Hourly + Commission pay 

Come and join our Sales team at Toyota of Portsmouth! APPLY NOW!

Contact Michelle Muchemore 603-431-6100 or mmuchemore@toyotaofportsmouth.com 


Apply for Position

Sales Consultant

  

Toyota of Portsmouth is now searching for our next successful Sales Consultant.  Here's the key to becoming that candidate.  Job Knowledge, Product Knowledge, Teamwork, Quality Focus, Customer Service, Multi-tasking, Problem Solving, Customer Focus, Organization, Integrity, and Productivity.  We'll train you to help meet your goals.  You'll get to sell the brand that offers the most value to a customer, Toyota.  We offer a competitive salary plus commissions.  A full benefits package with medical and dental insurance, 401K, and vacation time.  Our philosophy is helping a customer find the vehicle that fits their needs. We assist the buyer in the process without pressure.  Make the call now to a new future.  Call Dan Sharp or Todd Page at 603-431-6100.  We are an equal opportunity employer.


Apply for Position

Service Advisor

 

Job Summary

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers.

Job Responsibilities

·       Interact with customers by answering phone calls promptly and meeting with customers in person as needed.

·       Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.

·       Perform basic billing duties, including completing customer transactions.

·       Provide customers with status reports.

·       Update customer databases.

·       Meet weekly, monthly and annual goals customer satisfaction, sales and rapid response times.

·       Analyze and set personal and departmental performance goals designed to improve customer satisfaction.

Job Skills & Qualifications

Required


·       High school diploma or equivalent

·       Ability to comfortably sit for long periods of time

·       Attention to details

·       Strong interpersonal skills

Preferred

·       Ability to resolve conflict and de-escalate tense situations

·       Previous customer service experience

Email your resume to Service Manager John Lightbown




Apply for Position
 

Technician Needed 

Toyota of Portsmouth has an immediate opening for a self motivated technician that can diagnose and repair vehicles. You'll be working at the Seacoast's premier Toyota facility, family owned and operated.  If you are concerned most about a keeping a customers vehicle performing at its best and you value the customer's safety on the road, we need to talk.  

What's your responsibilities? 

This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.  Communication is a very important part of your success with us. 

Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards. 

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment. 

Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs. 

Executing repairs under warranty to manufacturer specifications. 

What can you offer? 

Toyota certified is a bonus.  ASE Certified?  Strong skills in teamwork.  Valid drivers license and a clean driving record.  Experience in the automotive service, maintenance, repair field is required. 

What do we offer? 

Great pay, paid vacations, health benefits including dental, 401k.  

If you have what it takes to be an Automotive Technician, come be part of the family at Toyota of Portsmouth. 

Contact John Lightbown at 603-431-6100 or email jlightbown@toyotaofportsmouth.com

 

Contact

Toyota of Portsmouth

150 Greenleaf Avenue
Directions Portsmouth, NH 03801

  • Sales: (603) 431-6100
  • Service & Parts: (603) 431-6100

Hours

  • Monday 8:00AM - 7:00PM
  • Tuesday 8:00AM - 7:00PM
  • Wednesday 8:00AM - 7:00PM
  • Thursday 8:00AM - 7:00PM
  • Friday 8:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM
  • Sunday 11:00am - 5:00pm